BuyNow Online Retail Store adheres to the provisions of Chapter VII of the Electronic Communications and Transactions Act 25 of 2002 (“the Act”). Chapter VII of the Act provides protection to consumers and the provisions of the Act relevant to commercial transactions that may be effected on the BuyNow Online Retail Store website, as well as the information required in terms of the Act, are provided for your reference. Return of products or cancellation of service agreements
BuyNow Online Retail Store shall, subject to the exclusions provided for below and the provisions relating to any return of products or cancellation of a service agreement, allow the return of products or cancellation of a service agreement, within seven days of the date of receipt by you of the products or the conclusion of an agreement to provide services. Exclusions from return of products or cancellation of service agreements
The provisions of this agreement relating to the return of goods and cancellation of any agreement to provide services shall not apply if:
Customers obligations on return of products and services
- any products and services are acquired by auction;
- to services which commenced with the customers consent, (either express or implied) prior to the expiry of the seven day period;
- where the price of the products or services depends on fluctuation in financial markets beyond the control of BuyNow Online Retail Store;
- where the products are personalised or made to the customers specifications;
- where the products by reason of their nature cannot be returned;
- if audio, video recordings or any form of computer software are either used or if supplied other than in digital form, if the seal on the storage media is broken;
- the sale of reading material in whatever form.
If a customer cancels any transaction in respect of which delivery of the products or services (to the extent that the may be returned) have been delivered, within seven days of the receipt of the products or services, the customer shall return to BuyNow Online Retail Store or it’s authorised agents, the products, undamaged in any manner, together with all packing materials and documentation delivered by BuyNow Online Retail Store or its agents, to the customer as well as a written indication of the customers choice to cancel the transaction.
The customer shall refund to BuyNow Online Retail Store all direct expenses incurred by BuyNow Online Retail Store or it’s authorised agents, in the delivery of the products and services ordered by the customer, as well as the direct expenses incurred by BuyNow Online Retail Store or it’s authorised agents in accepting return of the products and cancellation of the provision of services, arising as a result of the return of the products or cancellation of the services ordered by the customer. BuyNow Online Retail Store’s obligations on return of the products and services
Within thirty days of return of the products or receipt of notice of cancellation of the agreement to deliver services BuyNow Online Retail Store or it’s authorised agents shall refund to the customer any amounts paid by the customer less any amounts due by the customer to BuyNow Online Retail Store as provided for above.
Full name and legal status of website owner: BuyNow Online Retail Store is the trading name and is wholly owned by BuyNow a company duly incorporated in terms of the company laws of South Africa. Click here to view company details Self regulatory or accreditation body:
none. Address for service of all legal documents:
same Description of Services:
BuyNow Online Retail Store provides access to a variety of products and services that may be purchased online all of which are, or will be, described on the BuyNow Online Retail Store website. Price of goods:
Prices are displayed in the website and are subject to BuyNow Online Retail Store rights in respect of any mis-pricing stipulated in the clause dealing with Invitation to do business above. All prices of products and services displayed on the BuyNow Online Retail Store website are inclusive of Value Added Tax
u>Payment: Payment terms and manner of payment are stipulated in the clause dealing with payment above. Terms and conditions governing this agreement:
The full Terms and Conditions applicable to the access and use of the services provided on the BuyNow Online Retail Store website and any amendments thereto, shall at all times be available on the Website, save to the extent that they may be varied in writing by the parties. These terms
may be accessed on this Website, downloaded and stored, or reproduced at any time. Delivery of products or services:
The anticipated time of delivery of any products or services, purchase using the BuyNow Online Retail Store website shall be indicated at the time that any order is accepted by BuyNow Online Retail Store Transaction records and history:
A full record of transactions effected using BuyNow Online Retail Store shall be available to the user for a period of 14 days from delivery of the products or services to the purchaser by BuyNow Online Retail Store or it’s agents.
By using the BuyNow Online Retail Store website and accepting the conditions of use of the website and trade conducted using the website you bind yourself to the terms of arbitration provided in this agreement. Dispute resolution:
The provisions governing Dispute Resolution are stipulated under the clause Dispute Resolution above.
Privacy and Security: The provisions governing Privacy and Security are provided for under the clause Privacy and Security above.
Minimum duration of Agreement: There shall be no minimum duration of agreements entered into between users and registered purchasers to use the BuyNow Online Retail Store website. All agreements shall endure indefinitely subject to either parties rights to terminate the agreement. The termination of the agreement by either party shall be without prejudice to any rights between the parties existing at the time of the termination, which shall endure beyond the date of termination.