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Customer Privacy Policy Statement BuyNow Online Retail Store

  • This Customer Privacy Policy Statement has been updated on 29th September 2021- BuyNow (“us”, “we”, or “our”) operates this E-Commerce Online Retail website.
  • This policy applies to you if you are a visitor to our website or a customer who has ordered the  products , goods and / or services products , goods or services that we provide.
  • We have tried to keep this Customer Privacy Policy Statement as simple as possible.
  • The purpose of this policy is to inform you how we will  process your personal information in accordance with  Protection of Personal Information Act No. 4 of 2013 (POPIA" )and Promotion of Access to Information Act 2 of 2000 (PAIA).
  • As you read our Customer Privacy Policy Statement, please keep in mind that it applies to all companies directly or indirectly owned such as joint ventures and franchises, that you may be interacting with or have done business with.
  • If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity we will disclose this information to you
  • If you are concerned about your personal information migrating to a new owner, you may request us to delete your personal information.
  • Please take a moment to familiarise yourself with our privacy practices and let us know if you have any questions or concerns.
  • You can contact us by sending us an email or submitting a request through the “Contact Us” form on our website

Described Below Is Our Privacy Policy In These Areas:

  • 1. How We Use Your Personal Information
  • 2. Security of Your Personal Information
  • 3. User Tracking And Cookies

BuyNow Online Retail Store respects your privacy. We do not sell or rent our customer information to any outside parties

  • We will not use or share your information with anyone except as described in this Privacy Policy.
  • We have taken all reasonable steps to protect the personal information of our users carefully and sensibly
  • For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).
  • The POPIA and PAIA may be downloaded from: https://popia.co.za/ and http://www.polity.org.za/attachment.php?aa_id=3569.
  • The information provided by you the user helps us personalise and continually improve your shopping experience
  • We may need to disclose personal information to our employees that require this to do their jobs these include our management, accountants, audit compliance or other personnel.
  • Keep you updated with the progress of your order placed on our E-Commerce Online Retail website
  • Certain of the information provided on registration is mandatory to assist us in ensuring that the communications and transactions entered with you may be completed effectively and lawfully.
  • We may ask to collect sensitive personal information such as your bank account details, should we need to refund you to your bank account
  • We may disclose personal information if required to comply with any legal or regulatory obligations such as tax or financial laws required by law enforcement or governmental audit.
  • We may use your information to send you administrative messages and email updates to you regarding the website and for marketing purposes where lawful.
  • As our customer, we will keep constant contact you to keep you informed about new and existing products , goods and / or services unless you have opted out of receiving such information.
  • We will not use your Personal Information for any other purpose without your written permission.
  • Should your Personal Information change or you wish to amend and/or correct this Personal Information you can do this by updating your registered user information in your account profile.

We take the security of personal information very seriously and always do our best to comply with applicable data protection laws. This E-Commerce Online Retail Store Website is hosted in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We authorise access to personal information only for those employees who require it to fulfil their job responsibilities. We have implement disaster recover procedures where appropriate

When you access and use our E-Commerce Online Retail Store Website, we may use various technological tools to improve your experience on our websites through the use of cookies and/or user tracking. Cookies are small text files placed on the device that you use to access our website. These files do not contain your Personal Information but allow us to associate you with a particular device. Many websites use cookies and we also use them cookies to make our website more user friendly as well as personalise your interactions with us.

  • Tailoring our website's functionality to you personally by letting us remember your preferences
  • Improving how our website performance
  • Allowing third parties to provide services to our website
  • Helping us deliver targeted advertising where appropriate in compliance with applicable laws.
  • Your internet browser generally accepts cookies automatically, but you can often change this setting to stop accepting them.
  • You can also delete cookies manually but this will prevent you from accessing certain aspects of our website where cookies are necessary
  • Many websites use cookies and you can find out more about them at http://www.allaboutcookies.org/.